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Tony Gleason

Framework Service Level Agreement

The Service Level Agreement (SLA) framework is a guidance document designed to help you and your organisation develop an SLA yourselves. An effective SLA is a crucial part of any partnership working arrangements between organisations. This template has been designed specifically for partnerships between relevant authorities defined at section 33(5) of the Protection of Freedoms Act 2012 (local authorities and police forces) regarding the operation of surveillance camera systems.

National surveillance camera strategy and local authorities

Posted by: , Posted on: - Categories: Local authorities, National surveillance camera strategy
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Hi, I’m Tony Gleason Treasurer at the Public CCTV Managers’ Association (PCMA) and CCTV Manager at Bournemouth Borough Council. I jointly lead (with Neil Harvey PCMA Chair and Operations Manager at Nottingham Control Centre) the local authorities strand of the …