The Service Level Agreement (SLA) framework is a guidance document designed to help you and your organisation develop an SLA yourselves. An effective SLA is a crucial part of any partnership working arrangements between organisations. This template has been designed specifically for partnerships between relevant authorities defined at section 33(5) of the Protection of Freedoms Act 2012 (local authorities and police forces) regarding the operation of surveillance camera systems.
Earlier this year I sent a survey to LAs in England and Wales to gain a better understanding as to the extent to which they were complying with their statutory responsibilities arising from Section 33(1) of the Protection of Freedoms Act 2012 (PoFA) and the Surveillance Camera Code of Practice, in connection with their use of overt surveillance camera systems in public places.
The local authority strand of the national surveillance camera strategy as been working on a framework service level agreement document to help local authorities and police forces write their own agreements. Read about how this work is developing and get involved.
The industry strand of the national surveillance camera strategy involves those who manufacture, plan, design, install maintain and monitor of surveillance camera systems. Read about what's happening on this work strand.
Hi, I’m Mike Lees and I’ve recently been asked by Tony Porter to take up the reins of the Voluntary Adopters strand of his National Surveillance Camera Strategy for England and Wales. You might be asking yourself – what’s a …
Hi, I’m Assistant Chief Constable Tim Jacques from Lancashire Constabulary and the National Police Chiefs’ Council (NPCC) lead for CCTV, recently replacing Assistant Chief Constable Mark Bates who has retired. I’m taking over Tony’s blog this week as I’m also …
Hi, I’m Tony Gleason Treasurer at the Public CCTV Managers’ Association (PCMA) and CCTV Manager at Bournemouth Borough Council. I jointly lead (with Neil Harvey PCMA Chair and Operations Manager at Nottingham Control Centre) the local authorities strand of the …
After a year of hard work I’m delighted to be able to launch a national surveillance camera strategy for England and Wales, to help keep people safe in public places and respect their right to privacy. It’s a strategy that …
Hey there, it’s Alastair Thomas here. Once of the Home Office, which I left in December 2015. Tony Porter has hired me to project manage the development of the new National Surveillance Camera Strategy. Tony also invited me to write …
There’s been quite a lot in the press recently about local authorities turning off their CCTV schemes. Westminster Council is turning off their scheme as they can’t afford to run it and it’s the same in Newbury and Havant. Austerity …
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Surveillance Camera Commissioner's Office
This is the official blog for the Surveillance Camera Commissioner’s Office. We aim to give you updates on the current issues in the sector, share ideas and importantly invite your views on the use of surveillance cameras.
