The Service Level Agreement (SLA) framework is a guidance document designed to help you and your organisation develop an SLA yourselves. An effective SLA is a crucial part of any partnership working arrangements between organisations. This template has been designed specifically for partnerships between relevant authorities defined at section 33(5) of the Protection of Freedoms Act 2012 (local authorities and police forces) regarding the operation of surveillance camera systems.
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Surveillance Camera Commissioner's Office
This is the official blog for the Surveillance Camera Commissioner’s Office. We aim to give you updates on the current issues in the sector, share ideas and importantly invite your views on the use of surveillance cameras.